Support & Management
We know that a Support service must offer quick answers to technical problems and specially for critical organization processes. That’s why support service must be a “strategic pillar” at customer’s applications life cycle.
Wezen Group offers monthly functional and technical Support service for SAP solutions for any business need, with proactive monitoring and distributing hired hours as per customer need.
Solve Problems quickly
Reduce Unplanned unavalability
- Monthly Support contracts adapted to customer’s needs
- Easy iplementation monitoring dashboards using PowerBI integrated with Office 365
- Detailed reports about system status, availability and performance
- Monitoring metrics to open automatic calls using SAP native tools
- System improvement
- Compliance with SAP best practices
- Specialized service that Works with SAP infrastructure and platforms